Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery options and charges for orders from the Online Shop? offers two options:

  1. Local Pickup from our Store that is completely free
  2. Standard shipping at a flat rate of 5 Euro per order.
Which payment methods are accepted in the Online Shop?

PayPal and Paypal Express are our payment gateway partner.

Paypal accepts both VISA and Mastercard cards.

How long will delivery take?

Delivery will normally take 3 to 7 days to arrive from the purchase date.

Where can I pickup the purchased items?

Items can be picked up from Drury Collection that is located in St. Louis Street, Msida MSD 1465.

Can I return an item?

We do our best to ensure that all our customers enjoy a happy shopping experience. However, we understand that occasionally you may need to return an item.

If this is the case, please follow the following steps:

1)  Inform a customer representative, by using the adjacent contact form, that you are returning an item within fourteen (14) days after the receipt of the order.

2) A customer representative will then instruct you on how to return the item to

What happens if my received item is damaged?

If you received one or more damaged items, please contact us through the adjacent contact form so that a customer representative can contact you to explain how we can replace the damaged item/s.

How can I order items that are marked as 'On Order'?

We try to keep all our items in stock, but if an item you desire is marked as ‘Out of Stock’ or ‘On Order’, please contact us through the adjacent contact form so we can check whether we can order your item with our next shipment.

What are Gift Voucher Cards?

Gift Voucher cards are coupons that can be redeemed during checkout for in-store credit.

How can I use the Gift Voucher Cards?

During the checkout process, you will need to enter the gift voucher code that is displayed on the voucher card. Once the gift voucher card code is entered and validated the system will automatically deduct the gift voucher amount from your purchase total. Gift cards are only redeemable through the website and will not be accepted anywhere else.

Can't find an answer for your question?

Give us a call on (+356) 2131 7486, and we will gladly assist you with your query.

Send us an email